Privacy Policy

Salesy ("we", "us", "our") operates a social selling platform that allows vendors to create online storefronts and accept payments from buyers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Vendor information: When you create a store, we collect your name, email address, WhatsApp number, social media handles, bank account details (for settlement via Paystack), and any product information you upload.

Buyer information: When a buyer makes a purchase, we collect their name, email, phone number, and payment details (processed securely by Paystack).

Usage data: We collect information about how you interact with our platform, including IP address, browser type, device information, and pages visited.

• To create and manage your store account
• To process and fulfill orders through Paystack
• To send you order confirmations, sale notifications, and password reset emails
• To provide customer support and respond to inquiries
• To improve our services and develop new features
• To detect, prevent, and address fraud or technical issues

We use Paystack to process all payments. We do not store your full card details or banking credentials. Bank account information provided by vendors for settlement is stored securely and used solely for the purpose of disbursing payments. Paystack handles all sensitive payment data in accordance with PCI-DSS standards.

We do not sell your personal information. We share data only with:

• Paystack, our payment processor, to facilitate transactions
• Resend, our email service provider, to send transactional emails
• Supabase, our database and authentication provider
• Law enforcement or regulatory authorities when legally required

We retain your information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal, accounting, or compliance purposes after account closure.

You have the right to access, correct, or delete your personal information. You can update your store profile and bank details from your dashboard at any time. To exercise other data rights, contact us at privacy@salesy.link.

We implement industry-standard security measures including encryption, secure authentication, and row-level database access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, contact us at privacy@salesy.link.